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Beware of buying an Extended Warranty on your product. Check with you vendor and make them clarify who facilitates the extended warranty.

If it's Bankers Warranty Group, RUN and RUN FAST.

Should you ever have to use your claim, it will take time to your claim going or even get it approved. Then you will get a tech or 2 out, they will send in repair estimates to BWG, then you wait while they process it. If the estimate is too high, they will make you wait more, then cite the tech for taking too long, waive his payment, reassign the call to a new tech, make you wait again, eventually you will have to ship your product off for repair.

Consumers are paying by waiting and the techs who come to your house are not getting paid for their service.

The only recourse you have to remedy this, complain to your Vendor who sold the piece of worthless paper. Do not buy from them again while they use BWG for extended warranty. Your vendor can make a difference, BWG has your money, they coudl care less about your problems.

Check for yourselves, you can see the numerous complaints, some legitmate and some are just pissed consumers, but all in all, the complaints are solid, so BEWARE of Bankers Warranty Group.

Location: Bozeman, Montana

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Guest

I wouldn't buy one of these so-called warranties again. This was sold to me as a completely inclusive warranty. As long as you didn't ruin it on purpose, or lose it, the "smart phone" would be covered. So, when my dog ruined the cellphone, I figured it'd be covered. Nope. Right there is in fine print, no animal damage.

Okay, so they disclosed it, right there in the fine print. But that's not how it was sold to me. And all I'd have had to do was lie and say I dropped it off a table rather than the dog having pulled it off the table,

Thanks, Bankers Warranty. Thanks, Car Toys. Won't happen again.

Guest

These critiques would carry far more weight if they weren't filled with grammatical problems. In some cases it is difficult to even follow the train of thought.

If you cant clearly state your complaint its difficult to take the complaint seriously.

Guest
reply icon Replying to comment of Guest-552316

WoBo,

You already strike me as the type person who cannot look another person in the eyes, when you are spewing your sarcastic [& unwanted] ignorant advice. By the way genius, in your brilliant response post, it is not "cant", it is "can't". So, how about you worry about your own writing skills, and editing proficiency, instead of attacking my fellow consumers who have [who've] been misled and screwed by a retail entity on one or more of their previously purchased product and/or service items.

After reading some of the posted grievances here, I would say regardless of the posting persons education level, they ALL are pretty clear on the fact that the BWG, Inc. [Warranty Agreement(s)] does not deliver nearly the 'broad coverage level(s)' which these retail store location salespersons and cashiers are promising/stating that is included within these 'Extended Warranty/Insurance Plans', which they are selling to our fellow consumers. I will slow down, just in case you cannot [or can't] keep up, my point is ALL people are normally KEENLY AWARE when being screwed as a consumer.

Wobo, *** or whatever your name is, do us all a favor, stick to your day job, you will never make it as an English and/or Business methods critic. However, you are definitely a candidate for "*** Of The Year Award".

Guest

i am experiencing the same run around from bankers warranty. i have contacted the vendor who sold me the product, but am still waiting two weeks after the first complaint to finally get an appt that is still more than one week away.

the vendor told me bankers warranty contract with them expires in one month and they will not use again.

still service is unaccetable. and yes i am a pissed off customer because of the lack of service i have received.

Guest

All of your complaints regarding BWG are well taken and the company will only get worse most likely as the President & CEO was resently fired and with all the retail dealers,service techs they have lost because of the treatment they and their customers are getting and with only a skeleton crew to help all the tens of thousand consumers that have purchased a warranty BWG has a lot of work to get back on track and I'm not sure they can.

Guest

No Sir or Madaam, you guessed incorrectly!

I am a SysteMAX, Golbal Gov/Ed, TigerDirect, CompUSA customer who bought an extended warranty and waited and waited and waited for service. Found out from the 1st tech who showed up, how he was treated by BWG, the 2nd tech tried even harder to repair our PC and was treated very similarly to the 1st. I wound up shipping my PC in and getting a replacement. As far as I know both techs were declined in getting paid for their time. To make matters worse, the techs bought parts with their own money and BWG is declining reimbursement for the parts too!

The parts are the techs, correct? Why would you reset their claims to $.01 and not pay for their parts or let them come and get them from me? BWG owes for the parts or should allow the techs to get the parts before I got my PC replaced??

BWG, by firsthand experience, doesn't treat techs very well at all and the customers who need service remain down and unable to use their PC, while you play games with these techs. FIX IT PLEASE!

Your shareholders will understand that BWG is responsible and concerned about the Environment in which they work and how their decisions impact it.

I posted this in March, you're a little late.

Guest

If the above inforamtion was true it would hold some validity but since its not what it appears is you as the writer is the pissed off consumer.

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