Product: Bankers Warranty Group Warranty Clear all filters (0 of 14 reviews match)
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What a real bummer dealing with this Bankers Warranty Company. I understand and feel for all who have had a negative experience with this company. They provide zero customer service and appear to be perfectly fine about it. I purchased a brand new $4000 dollar Massage...
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Anonymous
Anonymous

Hello,My name is Matt Klaus and I am the Client Services Account Manager for Brookstone here at Bankers Warranty Group. I would like to apologize for the inconvenience this ha...

1.0
Product
Bankers Warranty Group Warranty
I didn't like
  • Horrible customer service
#820265
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On 12/26/13, I purchased a Brookstone towel warmer and I purchased the two year product replacement plan serviced by Banker's Warranty Group (BWG). On 4/3/15, the towel warmer would not turn on, so I contacted BWG hoping that I could pick up my replacement warmer from...
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Bankers Warranty Group Warranty
#708630
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I purchased a Brookstone product on-line, along with the extended 2 yr. replacement warranty. It is now 6 mos later, and after three attempts, doing exactly what they told me to, I have STILL not been able to "Register" my purchase, and have no information of the...
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Anonymous
Anonymous

IF Brookstone doesn't send the sale to the warranty group regardless of who the warranty group is then you can't be registered either registering yourself online or a rep from...

Anonymous
Anonymous

Good morning,My name is Matt Klaus and I am the Client Services Account Manager for Brookstone here at Bankers Warranty Group. I want to make sure that this issue is taken car...

1.0
Product
Bankers Warranty Group Warranty
I didn't like
  • Dishonest company
  • Unethical business practices
#689831
Reply to reviews
Greetings Public, Do NOT waste your funds on purchasing a BWG, Inc. [Bankers Warranty Group of Florida, Inc], warranty. They are the 3rd Party 'Extended Insurance/Warranty' provider for many products offered by Brookstone stores, does not offer consumers what I...
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1.3
Product
Bankers Warranty Group Warranty
I didn't like
  • Did not honor warranty agreement
  • Horrible customer service
  • Unethical business practices
#640650
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Bankers Warranty Group Warranty Review

Purchased extended warranty and washing machine lid hinges failed and broke the plastic around lid in which machine won't work. Denied claim, paid A&E service to come fix would be $700 and should be under warranty because hinges failed. Bankers won't fix because they are thieves. Don't waste your money am going to pursue this!!
Product
Bankers Warranty Group Warranty
#589781
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Well I purchased a G.E Washer in 2011, it torn up they replaced it but i had to pay 76.00 difference plus a new warranty. Now 2014 washer is needing repair. They will replace it at a price of 367, and the cost of a new warranty. Plus i loss all the time left on old...
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2.3
Product
Bankers Warranty Group Warranty
I liked
  • Customer service rep
I didn't like
  • Loss time of warranty
#575735
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Have been trying to get this group to get my cook top fixed for 5 months now. It has been going on 6 weeks since I have heard from them!!! At first they started out good. But now that it looks like they are going to have to replace the unit (upon the recommendation of...
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Anonymous
tobadsosad

Freakin cry baby. Should have read the contract before you bought it. Now its the companies fault that your ***.

Anonymous
Jake

Thanks so much, Brett. My dog pulls the smartphone off a table, and it breaks. I tell the girl on the phone exactly what happened. A week later, I get a call denying the claim...

Product
Bankers Warranty Group Warranty
#428742
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They tell you on the phone everything will be taken care and nothing happens. No one shows up. Parts never come until you are forced to give up. And when you try to cancel your policy, the same game is played again. They tell you it is cancelled over the phone but...
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Anonymous
Jake

Thanks so much, Matt. My dog pulls the smartphone off a table, and it breaks. I tell the girl on the phone exactly what happened. A week later, I get a call denying the claim....

matthewatay
matthewatay

Hello My name is Matt Taylor and I am the Vice President of Operations for Bankers Warranty Group. Let me assure you that we are here to help and fulfill your service contrac...

Product
Bankers Warranty Group Warranty
#403615
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Pdceel phone insurance of 400 dollars then i had to pay another 90 for them to send a prepaid label to ship my phone to get it replaced sounds like i will nvewr get it.Dont ever buy any extended warranty insurance ever.I spent way too much.Bankers warranty group sucks...
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Anonymous
bwg ***ks

i used to work for a company that sold bwg warranty. they used to be reasonable until the company i worked for changed warranty providers. bwg decided to change their polici...

Product
Bankers Warranty Group Warranty
#334177
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Banker's Warranty Group refused to replace or reupholster our massage chair that cost $4,000 after the rollers in the chair ripped a huge tear in the leather after the rollers jumped track. They said the only time they cover the upholstery is when it is a rip in...
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Product
Bankers Warranty Group Warranty
#332856
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